Best Practices for Building a Thriving Small Business

What is the How of Work?

In small business, success often focuses on what gets done rather than how it’s done. While this makes sense, it overlooks a crucial factor: the how behind each task.

The How of Work explores the methods and processes small businesses use, uncovering ways to make them more effective, sustainable, and scalable. It’s about refining the practices that drive growth, improve productivity, and build resilience for small business success.

The How of Work grew out of years of consulting with small businesses and entrepreneurs across a variety of sectors. This experience highlighted common foundational challenges that small businesses face, regardless of industry. These challenges stem from essential, everyday tasks and processes that are crucial to running a business effectively..

Too often, these challenges lead to inefficiency and burnout, with issues like unclear communication, inconsistent project management, and overlooked self-care being the most common culprits. The How of Work addresses these core areas, offering solutions that help small businesses work smarter, reduce stress, and build sustainable success.

While every business has its own way of working, few invest in improving these methods—a practical yet short-sighted approach.

Most small businesses focus on the tasks they need to accomplish—whether it’s managing operations, handling administration, IT, consulting, or education. We call this “the What.” Success is typically measured by what gets done, not how it’s done. While every business has its own way of working, few invest in improving these methods—a practical yet short-sighted approach.

Completing tasks is crucial for achieving business goals. However, if this comes at the expense of long-term effectiveness and increased stress, it can hinder sustained growth and prosperity. A more holistic view recognizes that how work is done—”the How”—significantly affects both immediate outcomes and future potential.

The problem with prioritizing “the What” over “the How” is that, even with passion for our work, the way we perform it deeply impacts our lives. In simple terms: A poor “How” leads to stress and burnout, while a strong “How” fosters resilience and success.

The How of Work is here to help small businesses refine their work processes, boosting productivity and enhancing overall quality of life. It’s about creating systems that allow small businesses to not only succeed but thrive.

Why all the plants?

1. I took all the photos you see here.

2. Stock imagery is not inspiring.

3. I studied photography way back in the day, and want a little more creativity in my work life.

4. I love anything to do with the realm of plants!

5. We all can use more beauty and lushness in our lives.